Challenge:

Chronosphere faced the task of shaking up the conversation around online reliability, spotlighting how fleeting glitches can wreak havoc on customer loyalty in our uber-digital world.

Solution:

With "Gone in a Glitch," I spun a catchy, engaging narrative (and report title!) around the high stakes of online performance. The whitepaper peels back the layers on digital disruptions, blending eye-opening stats with relatable insights to steer businesses towards fostering unbreakable digital trust and loyalty — before customers vanish with just one glitch.

I’ve included a few select screenshots below. For the full report, go here: 2023 Online Reliability Report: Gone in a Glitch